Discontinuance of Service

At least twenty-four hours prior to discontinuance of water service, a delinquency notice will be left at the premises receiving water service.  If the premises is not reasonably accessible, the notice will be mailed to the customer. The delinquency notice will state when water will be shut off unless all delinquent amounts and charges are paid. An administrative charge will be added if the account has not been paid and a delinquency notice has been distributed.

Office hours are from 8:00 a.m. to 5:00 p.m., Monday - Friday, excluding holidays.
You can reach us by: Mail: 900 SE Douglas, Roseburg, OR 97470
Phone: 541-672-7701, Fax: 541-440-1180