Scam Alert Message from Attorney General Rosenblum
January 14, 2014 at 3:29 PM
Looking to score some hot tickets to that sought-after concert, art performance or sporting event? Counterfeit ticketing is on the rise, especially for major playoff and championship sporting events. The Oregon Department of Justice is warning fans of all kinds to be on the lookout for scammers looking to swindle consumers with phony tickets.
Don't show up at the event with a worthless piece of paper. Attorney General Ellen Rosenblum offers the following advice to help Oregonians avoid ticket-related scams:
1. Reconsider that eleventh-hour purchase. If you're looking to score last minute seats at a big event, you're more likely to encounter a scam artist. Most counterfeit tickets are sold right before the event, online or outside concert venues and arenas.
2. Know the seller. Anyone can set up an online store or place an ad on Craigslist. Before transacting business with an unfamiliar source, conduct some basic internet research on the seller. Avoid anyone who refuses to provide contact information or wants to conduct the transaction over the phone or email. When purchasing on the secondary market, always ask for a receipt or money-back guarantee of authenticity.
3. Put it on plastic. Avoid purchasing tickets from any seller who asks you to pay them by wire transfer, money order or a pre-paid debit card, like Green Dot Money Pack. Not only is the ticket likely to be fake, these methods of payment provide no recourse to consumers who are victims of a scam. Whenever possible use a credit card or account-to-account transfer service such as PayPal. If the tickets you purchased aren't delivered, are not as advertised, or are counterfeit, you can dispute the charge.
4. Be skeptical of offers too good to be true. Scam artists often use the lure of cheaper tickets to swindle unsuspecting fans. Consumers should beware of any offer that sounds too good to be true. Check the seller's offer against the going rate of tickets sold directly from the venue, a promoter or an authorized ticket seller, either online or at the box office.
5. Know how to spot a fake. Real tickets will often bear certain authenticity features to distinguish them from counterfeits. Learn how the tickets you want to purchase are supposed to look and feel; watch for flimsy paper, smeared ink or uneven margins.
6. Location, location, location. Before making a purchase, ask the seller about the seats you will be purchasing with the ticket. Check ticket agencies for views of seating charts and the dates of games, concerts or shows scheduled for the venue. Confirm that the event will take place and that the section, row and seat number on your ticket corresponds with an actual location in the stadium or theater.
7. Report fraud. If you have a problem with an online purchase or charge, try to work it out with the seller first. If you can't resolve the problem or feel you are the victim of a scam, file a complaint with the Oregon Department of Justice, at www.oregonconsumer.gov.
Tips from the Better Business Bureau:
A warning from the FTC: